Terms & Conditions
Acceptance of Terms and Conditions
We may update these Customer Terms and Conditions (and the documents referred to in them) from time to time and will notify such changes to you by uploading them on the Site. You should review the Customer Terms and Conditions periodically for changes. By using the Site you agree to be bound by these Customer Terms and Conditions. If you do not agree to these Customer Terms and Conditions then please do not use the Site.
1. About us
The Site is operated by Embassy OFD Ltd (Embassy Feather Dusters) ("we"). Our registered office address is at Embassy OFD Ltd, Unit 5 Chanonry Business Centre, 2 Chanonry Road North, Elgin, Moray. IV30 6NB.
Contracts for the purchase of goods through our site will be governed by Scottish law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of Scotland.
2. Accessing our site
Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms and Conditions
3. Intellectual property rights
We are the owner of all intellectual property rights and works contained in the Site and in the material published on it. All such rights are reserved. These works are protected by copyright laws and treaties around the world.
You must not use any part of the materials on the Site for commercial purposes without obtaining a license to do so from us or our licensors.
If you breach these Customer Terms and Conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
We respect the intellectual property rights of others and we ask our Sellers to do the same. If you are aware that any of your intellectual property rights have been infringed on the Site, please email email@example.com to report the concern.
4. Embassy OFD Ltd (Embassy Feather Dusters) Service Description
We accept orders from customers acting as either buying or selling agents on behalf of our sellers. All Seller Partners adhere to Embassy OFD Ltd (Embassy Feather Dusters) terms and conditions as laid out below. We strongly recommend that you carefully review any additional information contained within the individual product descriptions. The resulting legal contract is between you with Embassy OFD Ltd (Embassy Feather Dusters) or a Seller Partner, and is subject, to our terms & conditions.
Where you order goods or services through our sites we may disclose your customer information related to that transaction to the relevant Seller Partner. We cannot give any undertaking, that goods or services you purchase from Seller Partners through the Site will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This disclaimer does not affect your statutory rights against the Seller Partner.
5. Orders placed between you and Seller Partners
Each order you place shall be deemed to be an offer by you to purchase the goods and/or services specified within it subject to these terms & conditions & any additional terms and conditions notified to you by the Seller Partner.
6. Change to products, pricing and terms and conditions
We reserve the right to change the design or appearance of our website, including removing or discontinuing any content or feature of the website; or change these terms and conditions or any part of them; impose or change fees, charges or other conditions for use of the services or parts thereof.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on our sites are correct at the time when the relevant information was entered onto the system but this information may change over time.
7. Method of Payment
All prices are in GBP sterling, and are payable in GBP sterling, plus any applicable taxes. Purchases may be paid for by using a debit or credit card through Paypal, our online payment facility.
We may refuse service or refuse to process a transaction for any reason or to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.
8. Delivery arrangements
On our site your shopping basket displays the goods you have chosen, and details of post and packing. The delivery costs for each order may vary according to the shipping method selected. Any delivery times quoted are estimates only, based on availability and normal delivery time in working days.
9. Returns or Cancellations
If you wish to discuss or arrange a return, exchange or refund of any item, please e-mail us at firstname.lastname@example.org
All Seller Partners provide the following guarantee to all shoppers so that you have peace of mind when ordering any product through our site. In relation to any goods sold through our site, you have 7 days from receipt of goods in which you can return your order. Where you have placed an order you have seven days from the day after that on which you placed the order in which you can cancel your order (unless the service has already been provided).
Where you return goods within the period specified above (other than as a result of a defect in the goods) you will be responsible for payment of the delivery charges.
There are naturally exceptions to the terms shown above, where for instance products are specially made, so please always double check the returns policy statement on the product page if applicable.
The following items are likely to be non-returnable and non-refundable:
Personalised items that are specially made, or ordered, with your choice of name, fabric, message or other customised aspect;
Perishable products, including food and flowers;
Personal products such as underwear, jewellery (especially earrings), cosmetics;
You may link to our home page on the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The Company expressly reserves the right to revoke the right granted in this clause for breach of these Customer Terms and Conditions and to take any action it deems appropriate.
Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission at any time.
The Site provides links to other websites for your information. If you use these links, you leave the Site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them including the group gifting application which is provided by a third party.
11. Viruses, hacking and other offences
You must not misuse our Site by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.
If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
14. Entire agreement
These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms and Conditions or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and Conditions and any documents expressly referred to in them.
15. Force majeure
Where we or a Seller are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the Seller's reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to the Seller's workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the Seller's (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue.
16. Law and jurisdiction
Contracts for the purchase of goods or services through our Site shall be governed by Scottish law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of Scotland.
General comments about the Site are welcome by email at email@example.com.
18. Promotional code terms and conditions
- By using a promotional code you will be deemed to have read and understood these terms and conditions and agree to be bound by them.
- The terms and conditions on the Site shall apply to promotional codes. If and to the extent there is a conflict or inconsistency between the terms and conditions of the Site and these promotional code terms and conditions, the promotional code terms and conditions shall prevail to the extent of the conflict or inconsistency. The defined terms used in the Site terms and conditions shall also apply to these promotional code terms and conditions.
- Embassy OFD Ltd (Embassy Feather Dusters) promotional codes can only be used on www.embassyfeatherdusters.com and towards the purchase of items currently featured on our Site excluding delivery charges.
- Promotional codes are an arrangement between you and us and not the Sellers using www.embassyfeatherdusters.com. Promotional codes cannot be used on the individual websites of any Sellers on www.embassyfeatherdusters.com.
- The discount associated with a promotional code is applied to your entire basket, excluding any delivery charges. Promotional codes are a combination of letters and numbers, eg, SUKVST1234567, and should be entered on the payment page during checkout for the discount to apply.
- Each promotional code will have a limited time period in which to be used and/or a maximum number of orders per code. The code will be invalid once these limits have been reached. Specific terms and conditions for each promotional code setting out these limits can be found in the communication you received with the code itself.
- Embassy OFD Ltd (Embassy Feather Dusters) reserves the right to suspend, change or cancel any promotional code, at any time, in the event of circumstances arising which make it necessary to do so. Embassy OFD Ltd (Embassy Feather Dusters) may update these terms from time to time and reserves the right to add additional terms and conditions for specific promotional codes as and where necessary. You should review the promotional code terms and conditions periodically for changes.
- Promotional codes have no cash value, cannot be transferred and cannot be forwarded or reassigned.
- Any refund you may be entitled to receive will not include the redemption value of the promotional code. You will receive no more than the amount you paid towards the final basket price.
- These promotional codes are provided and operated by Embassy OFD Ltd, Unit 5 Chanonry Business Centre, 2 Chanonry Road North, Elgin, Moray. IV30 6NB.